Safety first. Always.

GDPR Hero is a cloud service created by leading IT lawyers and professionals who know the importance of secure systems and reliable tools. A large part of our work therefore goes to ensure that the service can provide exactly the security required.

Your data is safe with us

We offer the storage of your data on servers located in IBM’s data center in Frankfurt, which is the most modern and secure of its kind. In an environment adapted to the needs of the technology, your information is protected with the fire safety technology VESDA, fireproof spaces and harmless extinguishing methods such as argon. Fully air-conditioned rooms, uninterruptible power supply and multi-level access control provide ideal conditions for stable operation of our infrastructure.

Our systems

The functionality of GDPR Hero and the service’s server environment and network are proactively protected by monitoring and analyzing its firewalls and system logs. The service has comprehensive backup routines that ensure continuity of service. Backups are made daily and saved for four weeks and the encryption of customer data remains on the backups. In addition, all servers are continuously searched for viruses, Trojan horses and worms.

Privacy 

Of course, all our staff have a duty of confidentiality regulated in strict agreements. The information shared with us is handled in a secure manner and is not shared without the consent of interested parties

Support 

To ensure your safety with the service, our support is available all working days – by phone, mail and chat. Our service desk will assist you with both technical and legal issues regarding GDPR Hero.

Technical specifications

Technical protection

  • ISO 27001-certified data center
  • Intrusion Detection System
  • 24/7-monitoring of security services 
  • Protocoled access to the system with a card reader
  • 24/7 CCTV camera monitoring
  • Extra security is ensured by protected storage spaces with electronic ID-scanners

Fire protection

  • System for early fire detection (VESDA)
  • Fireproof spaces according to cell design F120
  • Harmless argon fire extinguishing system

 Power supply

  • Annular connection to 10kV net
  • UPS and emergency operation systems for uninterrupted power supply
  • Fuel storage in case of longer interruptions at the power supplier
  • 24/7 operative monitoring of the data center’s infrastructure with several message techniques

Climate system

  • N + 1 redundant storage cabinets and cooling towers
  • Temperature 24 ° C (± 5 ° C)
  • 24/7-monitoring of HVAC and pipelines

Did you not find what you were looking for? Please do not hesitate to contact us at support@gdprhero.se!

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